Last Updated: October 26, 2023
Welcome to Swimwear Outlet! These Terms and Conditions govern your use of our website (swimoutletstore.com) and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these terms. We serve a global community of water enthusiasts—from competitive swimmers and beach-loving families to lifeguards and scuba divers—and we’ve crafted these terms to ensure a transparent, fair, and enjoyable experience for everyone.
1. Acceptance of Terms
By accessing, browsing, or making a purchase on the Swimwear Outlet website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Website Use and User Responsibilities
2.1 Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction, to place an order. By placing an order, you represent that you meet these age requirements and have the legal capacity to enter into a binding contract.
2.2 Account Integrity
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2.3 Prohibited Activities
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. This includes, but is not limited to:
- Using any automated system, such as “robots” or “spiders,” to extract data.
- Attempting to gain unauthorized access to any part of the site or its related systems.
- Interfering with the proper working of the website.
- Providing false or misleading information during registration or checkout.
3. Products and Services Description
3.1 Product Range
Swimwear Outlet specializes in high-performance and recreational aquatic gear. Our curated collection includes:
- Swimwear & Apparel: Boys’ and Girls’ Swimsuits, Men’s and Women’s Clothing, Rash Guards.
- Swim Gear & Training Equipment: Swim Goggles, Swim Caps, Kickboards, Swim Aids, Dryland Training gear.
- Specialized Equipment: Lifeguard gear, Snorkeling & Scuba equipment, Beach Gear.
- Personal Care: Shampoo & Personal Care products (subject to specific sale conditions).
We aim to provide accurate descriptions, images, and specifications. However, slight variations in color or style may occur due to monitor settings. The product’s functional performance for aquatic activities is our primary focus.
3.2 Availability and Pricing
All products are subject to availability. We reserve the right to limit quantities and correct pricing errors that may occur inadvertently. Prices are listed in US Dollars (USD) and do not include applicable taxes, duties, or shipping fees unless otherwise stated.
4. Orders and Payment Terms
4.1 Order Process
Placing an item in your cart does not reserve it. An order is only confirmed once you receive an order confirmation email from us. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraud.
4.2 Payment Methods
We accept the following secure payment methods: Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order. By providing your payment information, you represent that you are authorized to use the chosen payment method.
4.3 Sales Regions
We ship globally but currently cannot accept orders from certain remote areas and specific Asian regions. You are responsible for ensuring that the products you order comply with the import laws of your country.
5. Shipping and Delivery
Please refer to our detailed Shipping & Returns Policy for comprehensive information. Key points include:
- Processing: Orders are processed within 1-2 business days.
- Methods: Standard Shipping via DHL/FedEx ($12.95) or Free Shipping via EMS on orders over $50 USD.
- Timelines: Delivery estimates are provided but are not guaranteed, as they depend on carriers and customs processing.
- Customer Responsibility: You are responsible for providing an accurate shipping address. We are not liable for delays or losses due to incorrect addresses provided by you.
6. Returns, Refunds, and Exchanges
Our commitment to your satisfaction is detailed in our Shipping & Returns Policy. By making a purchase, you agree to its terms, including:
- Return Window: 15 days from the date of delivery.
- Condition: Items must be unworn, unwashed, with original tags and packaging.
- Final Sale Items: For health and safety reasons, all Shampoo & Personal Care products and any opened or used swim gear (e.g., swim caps, rash guards, swimwear) are FINAL SALE and cannot be returned.
- Process: Returns require prior authorization via email to [email protected].
- Costs: Return shipping is the customer’s responsibility unless the return is due to our error (e.g., wrong item shipped). Original shipping fees are non-refundable.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Swimwear Outlet or its content suppliers and is protected by international copyright and trademark laws. You may not modify, reproduce, distribute, or commercially exploit any content without our express written permission.
The “Swimwear Outlet” name, logo, and all related product and service names are trademarks of our company. You may not use these marks without our prior written consent.
8. Limitation of Liability
Swimwear Outlet, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- Your use of or inability to use the website or services.
- Any unauthorized access to or alteration of your transmissions or data.
- Any products purchased through the site, beyond the remedies explicitly provided in our Returns Policy (e.g., refund or replacement for defective items).
- Delays or failures in delivery due to factors beyond our reasonable control (force majeure), including but not limited to natural disasters, carrier delays, customs hold-ups, or governmental actions.
Our total liability for any claim arising from your order shall not exceed the total amount you paid for the product(s) in question.
9. Disclaimer of Warranties
The website and all products are provided on an “as is” and “as available” basis. We do not warrant that the site will be uninterrupted, error-free, or completely secure. We disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of the site shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. The “Last Updated” date at the top of this page will indicate the latest revision. Your continued use of the website after any changes constitutes your acceptance of the new terms.
12. Contact Us
Your satisfaction and trust are our priority. If you have any questions about these Terms and Conditions, please contact our friendly team:
Swimwear Outlet Customer Care
📧 Email: [email protected]
📍 Address: 694 Holden Street, San Diego, US 92101
⏱️ Response Time: We strive to respond within 1-2 business days.